Magellan major disappointment - Magellan eXplorist¿ 500 Handheld GPS Receiver

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Don’t buy this GPS - Magellan eXplorist¿ 500 Handheld GPS Receiver I got my explorist 500 and was all excited to start using it. I charged it up and started exploring the default m...

I got what I thought to be a great deal on this GPS from Canadian Tire recently until I discovered that there is no wall (AC) charger, thus no way to charge the Lithium ion battery that came with it. Perhaps someone made a mistake and forgot to put the charger in the packaging or a sales associate needed one to meet another customer’s need (it does say in the packaging to first charge the battery pack for 4 hours and how can that be accomplished without a charger?). There were no other 500 series GPS’s left in the store to compare with so I returned my GPS for a refund. I visited another Canadian Tire store and checked 2 Explorist 500 GPS’s to find those packages lacked a wall (AC)charger as well.

Later I discover on Magellan’s website that the Li-ion battery can be charged slowly throught the computer’s USB port (the same as the newer MP3 players on the market), so I return to the same store to purchase one. Now this GPS lacked a Li-ion battery. The customer service associate checked a half dozen other Explorist 500 GPS’s in the store to find the same problem - no lithium battery pack - strange - the two Explorist 500 GPS’s I looked at on a previous day plus the one I had previously purchased each had a Lithium ion battery pack included (that was what the ad stated - Li-ion battery included). After contacting Magellan, I was told some of the Explorist 500 series ‘old stock’ included the Lithium ion battery and the new stock didn’t. This doesn’t seem reasonable nor right for Magellan to package and market ’surprise bags’.

Great deal on US topo maps with the purchase of this unit, but I would rather have a deal on Canadian Topo maps because that is where the unit is being sold and that is where most consumers would be using it (from a Canadian’s perspective). The maps and accessories are expensive.

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Magellan eXplorist™ 500 Handheld GPS Receiver

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